How We Handle Bug Reports & Feedback

Sailing is one of our biggest updates ever, and although we’ve done our utmost to make sure all issues have been fixed for launch during Alpha and Beta testing, there may be bugs or unexpected issues that occur.

To get issues fixed effectively, we’ll triage them based mainly on player impact, ensuring that the most ‘game-breaking’ ones are dealt with first where possible. We’ll keep this news post updated with the most important bugs that we’re aware of, and the Game Status page will also be updated for anything that might impact downtime. For more minor bugs or issues, we’ll use a space within the OSRS Discord and keep it updated as regularly as possible.

Some bugs will be fixed straight away, and others may require a reboot to fix. We’ll assess this based on our triage process, where the most player-impacting and game-impacting ones are fixed as quickly as possible.

If you’ve encountered a bug or issue, please consider using in-game bug report button to make us aware of it - we'd really appreciate it!

You may also want to consider reporting them to us via Discord in the ‘Sailing’ channel. This is because Discord’s functionality includes the ability for users to upload images or files, which can be useful to us when we identify bugs or issues. Please note, tagging individual staff members outside of the Community Management team is not required and may disrupt their work.

Finally, we often check our owned and community-ran social media platforms, including X, Reddit, Instagram and Facebook - feel free to post there and we'll do our best to update you where we can.

Sailing - Known Issues

Check back here for known issues.

Sailing - Fixed Issues

Check back here for fixed issues.

You can also discuss this update on the 2007Scape subreddit, the Steam forums, or the community-led OSRS Discord in the #gameupdate channel. For more info on the above content, check out the official Old School Wiki.

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